Privacy Policy

Kitchen Spurs (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency in how we handle your data. This Privacy Policy explains how we collect, use, and safeguard information when you use our platform.

Last Updated: June 12, 2026

Kitchen Spurs Private Limited ("Kitchen Spurs", "we", "us", or "our") values the trust placed in us by our customers, users, and website visitors. This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through our website and dashboard. This Privacy Policy applies to https://kitchenspurs.com and https://dash.kitchenspurs.com. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

Scope

This Privacy Policy applies only to information collected through Kitchen Spurs' website and dashboard. It does not apply to information collected offline or through channels not operated by Kitchen Spurs

Eligibility

By using our services, you confirm that you are at least 18 years of age or have obtained permission from a parent or legal guardian to use the services. If you are a parent or legal guardian of a minor using the services, you are responsible for their use of the platform.

Consent

By accessing, registering for, subscribing to, or using Kitchen Spurs' services, you consent to the collection, use, and processing of information as described in this Privacy Policy. Your consent is freely given, specific and informed, and provided through your affirmative use of our services.

Information We Collect

You may provide personal information such as your full name, company name, designation, business address, email address, telephone number, and other business contact details.

To provide our services, you may also share business-related information, including outlet information, revenue and performance metrics, operational data, geographic locations, delivery marketplace insights, and other information necessary to generate reports and analytics.

Where you authorise integrations, Kitchen Spurs may collect and process data from third-party platforms including, but not limited to, Swiggy, Zomato, Google Business, POS systems, and other restaurant technology providers. Examples of such data may include order information, operational metrics, reviews, outlet performance, and transaction-related insights.

If you contact us through email, support requests, forms, or other communication channels, we may collect information you choose to provide, including attachments and message contents.

We may automatically collect certain technical information including IP address, browser type, device information, internet service provider details, date and time stamps, pages visited, click activity, referring URLs, and usage patterns. This information helps us improve the performance, security, and usability of our services.

How We Use Information

Kitchen Spurs uses collected information to deliver, operate, and maintain our services; generate dashboards, reports, and business insights; provide operational recommendations and analytics; improve platform functionality and user experience; monitor performance and troubleshoot issues; respond to customer support requests; communicate important service updates; develop new products, features, and enhancements; detect and prevent fraud or unauthorised activity; conduct internal analysis and benchmarking; support research initiatives; and fulfil the purposes for which information was provided.

Aggregated and De-Identified Data

Kitchen Spurs may use aggregated, anonymised, or de-identified information to improve products and services, generate industry benchmarks, conduct analytics and reporting, support research collaborations, and publish market insights. Such information will not reasonably identify an individual or business.

Research Collaborations

Kitchen Spurs may collaborate with academic institutions, researchers, or industry partners using anonymised or aggregated data to support research and advance industry knowledge.

Sharing of Information

We may share information with service providers supporting our operations, integration partners authorised by you, professional advisors and auditors, government authorities or regulators where legally required, and successors involved in mergers, acquisitions, restructuring, or business transfers. We do not sell personal information to third parties.

Data Security

Kitchen Spurs implements reasonable technical and organisational safeguards to protect information against unauthorised access, misuse, alteration, disclosure, or destruction. Security measures may include access controls, encryption practices, activity monitoring, periodic security reviews, and internal policies governing data access.

While we strive to protect your information, no method of transmission over the internet or electronic storage can guarantee absolute security.

Data Retention

We retain information only for as long as necessary to provide our services, fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, it will be securely deleted, anonymised, or disposed of.

Your Rights

Subject to applicable laws, you may have the right to access your personal information, request correction of inaccurate information, request deletion of personal information, restrict certain processing activities, object to specific uses of your information, and request portability of your information where applicable.

To exercise these rights, please contact us at admin@kitchenspurs.com. We aim to respond to such requests within a reasonable timeframe and in accordance with applicable laws.

Cookies and Analytics

Kitchen Spurs may use cookies and similar technologies to improve user experience, understand how our services are used, analyse trends and usage behaviour, enhance functionality, and support the administration of our services. You may manage cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website and dashboard along with the revised effective date. Where required by law, we may notify you directly or seek renewed consent. Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

Compliance with Applicable Laws

Kitchen Spurs seeks to comply with applicable Indian laws relating to data protection and privacy, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, to the extent applicable.

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us at admin@kitchenspurs.com.

Kitchen Spurs Private Limited
Email: admin@kitchenspurs.com
Website: https://kitchenspurs.com
Dashboard: https://dash.kitchenspurs.com

By using Kitchen Spurs' services, you acknowledge that you have read and understood this Privacy Policy.