Privacy Policy
Kitchen Spurs (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency in how we handle your data. This Privacy Policy explains how we collect, use, and safeguard information when you use our platform.
1. Information We Collect
a. Information You Provide
- Name, email address, and contact details
- Business information (restaurant name, locations, etc.)
b. Information from Connected Platforms
With your authorization, we may access data from third-party platforms that you choose to connect. This may include:
- Customer reviews and ratings
- Business and location information
- Review response data
We only access data necessary to provide our services.
2. How We Use Your Information
We use the collected data to:
- Provide a unified dashboard for managing customer feedback
- Enable you to view and respond to reviews (where supported)
- Analyze feedback and generate insights
- Improve platform functionality and user experience
- Communicate important updates and support information
We do not use your data for unrelated purposes.
3. Data Access and Permissions
- We only access third-party data with your explicit authorization
- You can revoke access at any time through your account settings or the respective platform
- We only process data required to deliver our core features
4. Data Sharing and Disclosure
We do not sell your personal or business data.
We may share data only in the following cases:
- With trusted service providers (e.g., hosting, analytics, infrastructure) strictly for operating our platform
- When required by law or legal processes
- To protect the rights, safety, or integrity of our platform
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Secure authentication mechanisms
- Encrypted data transmission
- Access controls and monitoring
While we take reasonable steps to protect your data, no system is completely secure.
6. Data Retention
We retain your data only for as long as necessary to provide our services or comply with legal obligations. You may request deletion of your data at any time.
7. Your Rights and Choices
You have the right to:
- Access and update your information
- Disconnect third-party integrations at any time
- Request deletion of your data
- Contact us for privacy-related concerns
8. Third-Party Services
Our platform may integrate with third-party services. Your use of those services is governed by their respective privacy policies. We are not responsible for the practices of third-party platforms.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@kitchenspurs.com
Company Name: Kitchen Spurs
Address: 213, Jaferbhoy Industrial Building, Near Corporate Point, Andheri Kurla Road, Makwana Rd, Gamdevi, Marol, Andheri East, Mumbai, Maharashtra 400059
By using Kitchen Spurs, you agree to this Privacy Policy.